Customer Support / Intelli

Intelli

An AI assistant and shared inbox for WhatsApp, Instagram, Messenger and website chat. It answers from your own FAQs and documents, qualifies leads, sends approved WhatsApp broadcasts and can take orders and payments in chat. New: you can run it from ChatGPT or Claude, and nothing is sent until you confirm.

My score

64 out of 100

Price

7-day free trial, no card. WhatsApp Broadcasts $200/year, WhatsApp AI Assistant $350/year, WhatsApp Grow (with commerce) $550/year, per workspace; Meta messaging fees extra

From Asia-Pacific

Built around the WhatsApp Business API, which is how many small businesses in Southeast Asia and India already sell. You need a WhatsApp Business account and approved templates for outbound messages, and Meta's per-message charges vary by country, so check your market's rates. Not useful where customers mainly use LINE, WeChat or Zalo.

Affiliate program

Unverified

Last checked

21 October 2026

Go to www.intelliconcierge.com

If Intelli isn't right

• Intercom Fin in customer support

  The support bot I'd try first. You pay per resolved chat, which keeps it honest.

  Per-resolution pricing

• Zendesk AI in customer support

  Sensible add-on if your helpdesk already lives in Zendesk.

  Paid plans; see site

• Siena in customer support

  Agent of Record platform for consumer brands — support, shopping and social agents sharing one customer memory. Proven on high-volume ecommerce CX more than DIY SMB chat widgets.

  Outcome/intelligence-based pricing (book a demo; no per-seat helpdesk fee)

• Freshdesk in customer support

  Value helpdesk with Freddy AI; strong India/APAC support.

  Free tier; paid plans available