Customer Support / Nexawork AI
Nexawork AI
A set of AI 'employees' for small businesses, run from WhatsApp and a dashboard. They reply to customers within a minute from your real catalogue and prices, build an itemised quotation, turn the yes into a tax-correct invoice with a payment link and QR, then issue the delivery order once you confirm payment. Money and legal steps always wait for a person, with an audit trail and an emergency stop.
- My score
- 70 out of 100
- Price
- Free plan (1 agent, WhatsApp, 100 credits/month). Pro $50/month and Max $100/month billed annually. Team Pro from $150/month (3 seats), Team Max from $300/month. A text reply costs 3 credits, voice or photo 6
- From Asia-Pacific
- Built in Kuala Lumpur for Southeast Asian SMEs and replies in six languages. Good fit for trading companies, distributors and service firms that sell over WhatsApp. Pricing is in USD, and payment verification stays manual on purpose.
- Affiliate program
- Unverified
- Last checked
- 21 October 2026
If Nexawork AI isn't right
-
Intercom Fin in customer support
The support bot I'd try first. You pay per resolved chat, which keeps it honest.
Per-resolution pricing
-
Zendesk AI in customer support
Sensible add-on if your helpdesk already lives in Zendesk.
Paid plans; see site
-
Siena in customer support
Agent of Record platform for consumer brands — support, shopping and social agents sharing one customer memory. Proven on high-volume ecommerce CX more than DIY SMB chat widgets.
Outcome/intelligence-based pricing (book a demo; no per-seat helpdesk fee)
-
Freshdesk in customer support
Value helpdesk with Freddy AI; strong India/APAC support.
Free tier; paid plans available